This privacy policy explains the “personal information” that we obtain from you on our website.
‍
When we use the term “personal information,” we are referring to information connected to your name. This may include things like your email address, mailing address, birthday, telephone number, photographs, personal images, artist information (artist name, genre, etc.), or information about the products you purchase when those pieces of data are stored with your name. Any information not connected to your name is not considered personal information.

Data Controller Information
‍
Sky Sound Digital, based in Switzerland, acts as the data controller for the purposes of the General Data Protection Regulation (GDPR).

You can contact us at:• Address: 26 Brahmstrasse, Zurich 8003, Switzerland.
‍Email: support@octiive.com

What We Do with Your Information:

When you browse our site, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information about your browser and operating system.
‍
Email Marketing:
With your permission, we may send you emails about our company, new products, services, and other updates.

Legal Basis for Processing
‍
We process your personal data based on the following legal grounds:
1. Consent: When you provide clear consent for specific purposes.
2. Contractual Necessity: To fulfill our obligations under a contract with you.
3. Legal Obligation: To comply with applicable legal requirements.
4. Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, unless overridden by your rights and interests.

Consent:

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or request a return, we imply that you consent to our collecting it and using it for that specific reason only.
‍
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How Do I Withdraw My Consent?

If, after opting in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us through the contact page on our website.

Your Rights Under GDPR
‍
Under GDPR, you have the following rights:
‍Access: You can request access to the personal data we hold about you.
‍Rectification: You can request corrections to inaccurate or incomplete data.
‍Erasure: You can ask us to delete your data (“right to be forgotten”).
‍Restriction: You can request limits on how we process your data.
‍Portability: You can request your data in a structured, machine-readable format.
‍Objection: You can object to data processing based on our legitimate interests.
‍Automated Decision-Making: You can contest decisions made solely by automated processes, including profiling.
‍
To exercise these rights, contact us at support@octiive.com.

Third Party Services:

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. Some third parties may provide marketing assistance, and we may share information with trusted brands that align with your interests.
‍
Once you leave our website (octiive.com or dashboard.octiive.com) or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Google Analytics: Our website uses Google Analytics to help us understand who visits our site and what pages are being viewed.

International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as:• Standard Contractual Clauses (SCCs) approved by the European Commission.• Transfers to countries recognized by the European Commission as providing adequate protection.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods may vary depending on the type of data and legal obligations.

Security:

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no security system is perfect, and we cannot guarantee the absolute security of your data.

Cookies:

This site uses cookies to collect data about onsite activity and enhance the user experience. You can disable cookies in your browser settings; however, certain functionalities of the website may not work properly.

Complaints:

If you believe your data protection rights have been violated, you can lodge a complaint with your country’s data protection authority or contact us directly at support@octiive.com.

Age of Consent:

By using this site, you confirm that you are at least the age of majority in your state or province of residence or have provided us with consent to allow your minor dependents to use this site.

Changes to This Privacy Policy:

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website. If material changes are made, we will notify you here so that you remain informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Questions and Contact Information:

If you would like to access, correct, amend, or delete personal information we have about you, or if you have questions, contact us through the contact form on our website or via email at support@octiive.com.